Recent Articles
Can I change the location or date/time after posting?
No, you cannot edit the location or date/time of a post once it has been submitted. When you upload a photo from your device, the date, time, and location metadata already embedded in the photo will be automatically applied. Since these details ...
Contacting Support
Contact via the App If you need assistance, please follow the steps below to contact us directly through the app. Note: For issues regarding login or app operation, please check our [Troubleshooting Guide] first. For iOS Users Tap "My Page" at the ...
I deleted the email address I used to register my account
If you have deleted the email address associated with your Biome account, you will need to create a new account. To protect your personal information, our support team cannot manually reset passwords or change registered email addresses on your ...
Basic Usage: How to Enjoy Biome
The Biome app is more than just an AI species identifier. It is packed with features to help you explore the natural world, including a Digital Encyclopedia (Zukan), Map, Social Network (SNS), and Quests. Grab your smartphone and head outdoors! By ...
About Photo Location Information (GPS)
To use the camera within the Biome app, your smartphone’s location services (GPS) must be turned ON. When uploading photos from your device, the date, time, and location metadata embedded in the photo will be automatically applied to your post. (If a ...
Popular Articles
Getting Started with Biome
What is Biome? Biome is a "biodiversity collection app" developed and operated by Biome Inc. Simply take a photo of any living creature you find, and our unique AI will identify its species by analyzing the photo along with the time and location. You ...
Can I edit or change the location info after posting?
No, you cannot edit or change the location information once a post has been submitted. Please note that if your photo already contains metadata (date/time and location), this information cannot be modified within the app. If you need to make changes, ...
Supported Devices and OS
Supported Devices The "Biome" app is optimized and recommended for use on smartphones. Please note that supported environments and devices are subject to change with future updates. We do not guarantee compatibility with all devices listed below. ...
Create Your Biome Account
Looking for Login FAQ? [Click Here] Once you’ve downloaded the app, the first step is to create your account! About Biome Accounts You can register a Biome account using your email address or by linking your existing social media accounts (Facebook, ...
About Photo Location Information (GPS)
To use the camera within the Biome app, your smartphone’s location services (GPS) must be turned ON. When uploading photos from your device, the date, time, and location metadata embedded in the photo will be automatically applied to your post. (If a ...
Posting Guide: Editing and Etiquette
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